| Need a Professional Speaker to Inspire & Motivate? # 1 Customer Service & Sales Program Thousand of people have attended this program as evidenced by the hundreds reference letters from corporate clients, universities, government agencies and individuals. Make a commitment today to attend a Lou Principe Seminar Your new friend, Lou Principe |











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| We can show you how to increase your client's customer service & sales experience dramatically by focusing in on a new type of training process as old as time. We will create an atmosphere within your company that encourages employees to think outside the box, to accept challenges, and to stretch their sometimes-recalcitrant minds. Ninety five percent of a person’s success in life is going to be determined by their attitude and communication skills. Their ability to make another person’s mind receptive to what they are saying and how to have the other person respond positively to what is being said. The juncture between the emotional and cognitive aspects of learning poses the biggest challenge to those who seek to enable effective and continuous learning in the workplace. Inspiration and motivation must be present in order to have an impact on learning more so than any of the cognitive aspects of the learner’s situation. I’ve been teaching people how to change their thinking to achieve their true potential for over 42 years and guarantee results. It involves unlearning and relearning. My program is very educational, inspirational and motivational. You will find things inside yourself that you didn’t know existed. |
| 'Principe is the brainchild behind the AT&T customer service program' Jacksonville Times Union 'Principe speaks on Social Intelligence at the Tampa Rotary Club' St. Pete Times most emailed story of the week 'Lou Principe Customer Service Expert on Call Centers' Boston Globe 'Customer Service Guru Lou Principe will speak at the Committee of 100' Tampa Tribune 'Sales Gunslinger Lou Principe' Professional Builder |